Return Policy

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any further reasons.

The cancellation period begins on the day on which you personally or a person authorized by you - with the exception of the carrier of the goods - received the goods.

If you would like to exercise your right of withdrawal, please inform us about this decision by sending us a corresponding declaration by email at support@bayondo.com. The form provided below for revocations can be used, but it is not absolutely necessary to use it.

The date on which your declaration of cancellation was sent is decisive for compliance with the cancellation period.

Consequences of the withdrawal

In the event of cancellation, we will reimburse you for all payments made by you, excluding costs, within a maximum of 14 days after receipt of the return with the goods you have ordered, in an unused condition, in the original packaging, with a label (if available) and without any signs of use for return shipping. The same payment method will be used for reimbursement as you selected when ordering. Changes to the payment method are possible by arrangement. The reimbursement of payments will not generate any additional costs for you.

Our items are located in Shanghai, China. These are sent to customers from this location, and all returns are sent to the address of the warehouse in Shanghai.

The return shipping costs incurred are borne by the buyer.

PLEASE NOTE !
The shoes must be sent to the return address in an unused condition, with a label (if present) and without signs of use, in the original packaging, without dirt on the product / its components.

If the product shows signs of use, dirt on the product itself or on its components, we reserve the right, at our own discretion, to withhold up to 50% of the amount to be reimbursed.

The return must be accompanied by a slip of paper with the NAME and the ORDER NUMBER (example: # 1234) so ​​that it can be assigned. Otherwise, the buyer has the obligation to provide evidence of having sent the package to us.

The return must be made in an extra box, no shipping label may be stuck on the product packaging.

RETURN INFORMATION
The return will be made to our international warehouse at the following address:

Important! Since it is a return, it must be declared with a value of 15 USD. Otherwise there are import duties in China. If this is not observed, these are to be borne by the sender.

English version

Contact: Victor Yao
Phone: +86 15818657089

Location: Longhua District, Shenzhen, 518110, Guangdong, China

ZIP: 518110

Address: Room 903, Bldg E, Heshengteng Industrial Zone, No.10,
Huanguan South Road, Guanlan Street

Chinese version

收货人: 姚亚雄

手机 号码: 15818657089
地址 : 深圳市龙 华 区 观澜 环 观 南路 10 号 和 盛 腾 工业 区 E 栋 903

(Please print out the address in Chinese and stick it on the package, otherwise there is a risk that the package will be returned to you)


- Model withdrawal form -

Model withdrawal form

(To exercise your right of withdrawal, please enter the relevant data in the following form and send it to us.)

- At

support@bayondo.com


- I hereby revoke the contract I have concluded for the purchase of the following goods .....

Order date:
Reason (voluntary):
Ordered goods:
Your name:
Your Address: